Why Fairmed Is The Best Provider
For Your Hospital's Merchant Processing
Fairmed, Inc. is a service-connected
Disabled Veteran Business Enterprise
Ignite Payments-Fairmed and its DVBE Affiliate Program are wholly owned by Fairmed Inc.
DVBE/CPUC Certification #1238360
Hospitals are unique and those who have not spent their careers in a true 24/7 environment just don't understand…
Fairmed - What We Offer
a short presentation (6 slides) of the services
we offer and the benefits of doing business with us:
Click to download a PDF version of the presentation 
Four Reasons To Choose Fairmed
- We make sure you get the best possible service and support
- With our strong medical background, we understand your environment
- We provide multi-layered, payment card data security with Clover Security
- We are a CA-certified Disabled Veteran Business Enterprise (DVBE)
1. We make sure you get the best possible service and support
At Ignite Payments-Fairmed/Fairmed, Inc., we work hard to ensure you are getting the best possible service and support – seven days a week – 24 hours a day.
No Hassle Installation and Setup
If you're accepting credit/debit cards, you need the proper equipment. For many items, especially point-of-sale terminals, the equipment is shipped with no software or initial data. Most companies leave it completely up to the merchant to contact support, download the necessary software features, and then perform the installation and setup. Since many merchants are not IT specialists, this can be a time-consuming and frustrating process.
Fairmed eliminates the frustration and hassles. Rather than shipping the terminals directly to you, we have them shipped to our offices first. Then we download all the necessary software features (based on our interview with you), install them, and then perform a complete system test to ensure everything is working correctly.
Your equipment is then shipped to you fully configured for plug-and-play operation. Fairmed wants to be sure you are 100% satisfied with your new equipment and its configuration. To ensure this, once your equipment is received, installed, and operating, we call you after your first and second days of credit card processing to discuss operation, make sure you have no problems, and answer any questions.
In addition to our conceirge-level customer support, Ignite Payments-Fairmed/Fairmed has First Data as our powerhouse backup; with First Data we have the support, experience, and integrity of 37,000+ employees standing behind us.
Online Training
As a merchant, once you are approved you will have access to the gateway: Mymerchantoffice® (MMO). MMO is a dedicated merchant website that allows business owners to access their merchant account information online 24/7 and to reach customer service. Using the website, merchants can also reconcile their deposits, retrieve their deposit information, view detailed reports of their chargeback and retrieval histories, and receive prompt answers to questions they submit via e-mail.
However, using MMO is not always intuitive. Fairmed conducts personalized training using online collaborative programs, such as GoToMeeting®, to help you learn how to effectively navigate MMO and use all of its features.
Problem Solving
With over 11 years’ experience in the merchant account/credit card processing business, we are experts at handling any customer problem. If you're having any sort of problem, you only need to call us and we will quickly determine the source of the problem, discern the most effective remedy, and take action to resolve it quickly and efficiently with the least amount of hassle for you.
2. We understand the unique hospital environment
Robert Fair, President and CEO of Ignite Payments-Fairmed/Fairmed, Inc., has an extensive background in the medical field. His experience and knowledge allow him to fine-tune support and service for the unique requirements of hosptial operations. Highlights of this experience include:
- Learned the core elements of field-level patient care & triage serving as US Navy Corpsman in from 1966 - 1972, including a tour in in Vietnam (’67 & ’68).
- Worked as a sales representative and hospital specialist for Pfizer Inc. for three years.
- Gained more knowledge of hospital requirements as a hospital sales representative for Baxter International for four years
- Hired to help a newly emerging company, Dealex Hospital Supply, he rapidly advanced to President. After six years the hospital supply company was sold at a profit.
- Moved on to help start Packaging Technologies, Inc., a medical device company on the West Coast. Mr. Fair again advanced to President/CEO and for 8 years developed many exclusive medical products on a proprietary product line as well as a contract medical device packaging and sterilization company, including operations in Brea (CA), Juarez Mexico, and the two New Jersey operations. Intermed was eventually sold at a profit.
Mr. Fair established his place in financial processing software, as the founder of Fairmed in 1993…
3. Raising The Bar On Security:
Multi-layered, Payment Card Data Security With Clover Security®
Clover Security – a First Data exclusive… Learn more...watch the video
(Click to download PDF)
Fairmed ensures all your terminals are enabled for Clover Security. Clover Security combines the flexibility of software- or hardware-based data encryption with random number tokenization. This provides a one-two punch that protects payment card data at every transaction stage—in transit, in use, and at rest—while reducing the challenge and expense of Payment Card Industry Data Security Standard (PCI DSS) compliance.
As is well documented in the media, data breaches are on the rise and criminal focus has recently shifted. Criminals are no longer targeting large corporations and institutions attempting to steal millions of accounts containing credit card and other identity information. The trend now is to attack smaller businesses and organizations. This yields smaller numbers of cards, but small business usually cannot afford enterprise level protection. With Clover Security, you now have world-class protection for your patients' and clients' credit card data.
NEW: Visit Clover Security In-Site for detailed information and tools to help better understand and utilize the power and security of Clover Security.
How the Clover Security solution works:
- The consumer provides their card for the hospital’s point-of-sale terminal
- The card data is then encrypted and transmitted to First Data front-end
- First Data front-end decrypts the data payload
- Card data is sent to the issuing bank for authorization and, in parallel, tokenized
- The token is paired with the authorization response and sent back to the hospital
- The utility stores the token instead of the card data in their environment and uses the token for subsequent business processes.
4. We are a CA-certified Disabled Veteran Business Enterprise
All other factors being equal, wouldn't you rather do business with a disabled veteran?
Fairmed, Inc. is a California certified Disabled Veteran Business Enterprise (DVBE), Registrant #1238360.
To discuss how Fairmed can help you and your patients manage credit card payments, call us today at
(800) 838-9598 Ext 102
or send us an email.
When you consider a Merchant Account Provider what factors do you consider?
- Background? Ignite Payments-Fairmed (an Ignite Payments Independent Agency) is owned and operated by a Service-Connected Disabled Veteran who served his country and returned to establish a business with salespeople who also value their country and the opportunities that trustworthy-selling practices provide.
- Price? Life teaches us you usually get what you pay for… nonetheless; we do provide competitive pricing and actively monitor any processing industry changes that can affect our portfolio of Ignite Payments-Fairmed merchants.
- Integrity? Most people would say merchant processing and the word integrity are an oxy-moron. Our customers will tell you we have integrity and consistency for 10+ years as a merchant account acquirer.
- Personal Service? Many merchant processor sales people sign you up and move on, often never to be seen again. Our sales people manage their own merchant portfolio and are your first line of service. Yes, we also have a 24/7 corporate service department, however, our salespeople navigate the corporate morass for you, saving you both the time and the hassle.
